Help Desk Understanding Your Data

Data for third-party metric incomplete or not available (NA)

If a metric is showing “NA” (not available) it is typically due to one of the following:

  • Lack of historical data
  • Temporary delay in data delivery from a data source
  • Interruption in a data feed from a data source or one of your providers
  • Manually entered data needs to be input

If NA data continues to show for a particular metric, please contact our support team for more information about why that data is not available.

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